Returns & Exchanges
At Duck Camp, we want to ensure your gear is the perfect fit for your next adventure. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of the delivery date.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Choose Your Option
Select the items you wish to return or exchange and indicate the reason for the request.
Print and Pack
Download your prepaid shipping label, securely pack your unworn items with original tags, and attach the label to the box.
Drop Off and Refund
Drop your package at the designated carrier location; once received and inspected, we will process your refund or ship your exchange gear.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing